What is empowerment?
It is a process that seeks a strategic partner relationship between the organization and its people, increase trust responsibility, authority and commitment to provide better customer service.
What is a computer with empowerment?
They are working with colaboradoes responsible for a product, service, shared leadership, assist in the improvement in the process of work plan and also make decisions regarding the method of work.
Characteristics of teams empowerment:
* We share the leadership and administrative tasks.
* Members have the power to assess and improve the quality of performance and process information.
* The team provides ideas for the business strategy.
* They are flexible and creative commitment.
* Coordinate and exchange with other teams and organizations.
* It improves the integrity, relationships with others and trust.
* Have a positive attitude and are enthusiastic.
Factors relevant to business change.
Most often they are external forces that forced the company to change, such as:
Accelerated global competition (Globalization of business).
Not satisfy the customer.
Not adapt to business environment offering little in the speed of product innovation and introduction.
Most flat and linear.
New technologies.
Changing values in employees.
Stagnation in efficiency or productivity.
Organization of empowerment
Since the beginning of the seventies companies worldwide began to replace the traditional structure for a high commitment and involvement of traditional colaboradores.La is made in a pyramid, where the functions are highly specialized, its boundaries are and a clear control of the supervisors to ensure that the work is fast and consistent in finding people who took the tip of the pyramid are the people who plans and thinks while the lower levels are making the structure trabajo.La involvement of all partners and a greater commitment in the form of circle or network that can be viewed as a set of coordinated working groups or teams according to the same goal or objective.
Features of the structure of involvement of partners:
1) The customer is at the center.
2) We work together to cooperate to do what they owe.
3) They share responsibility, skill and authority.
4) The control and coordination come through continuous communication and decisions.
5) The employees and the manager have the capacity to work with others.
6) There are few organizational levels.
7) The power comes from the ability to influence and inspire others rather than hierarchical.
People are handled by themselves and are judged by their total work is the approach towards the customer.
9) Managers are to give power supply connections and empowerment to give their teams.
The road to empowerment
It is necessary to clearly define the roles before the transformation process and during this. Organizations need to fifteen months and five years to complete the stages of empowerment, and requires a high level of support, commitment and support to carry out the development of empowerment proyecto.Durante be setbacks that may be predictable, not stalled A failure to address the problems which are:
-Inertia: difficulty in deciding to start.
FAQ-personal belief that you are not able, nor can you create in your workplace.
-Ira: blaming others for having to go through all this.
-Chaos: are many ways to reach the final one that is lost on the road.
“Empowerment of employees is that
decision making has fallen to lower levels of the company. “