Why GMail goes down?
GMail service yesterday had performance problems for a few hours worldwide. Although users could read the emails in her inbox, a message warning them of the impossibility of accessing the address book.
Within a month, is the second time that GMail has problems after the September 1 to fall during service hours, after you disconnect overloaded some servers for maintenance.
The fall of 1 September was described by Google as “a serious problem, and affected millions of users for two hours. Further down this year, in February, also Gramil stopped working a few hours.
So far Google has not offered any official explanation on the latest incident. Only yesterday announced their support page that acknowledged the problem and was working to resolve it. In the absence of official explanation, many users turned to Twitter and Facebook to give an account of the incident and discuss their impressions.
There is speculation again with an overload on the servers. But beyond a possible death by success, somebody asks whether Google should not take a break in their continuous quest to launch new products, and spend more time and resources to consolidate its most popular services used daily by millions of users , like GMail or Google News, which also has had problems this week.
But the repeated failures of GMail can begin to become a serious problem for the reputation of Google not so much between individual users (fortunately for Google, few are raised back to Hotmail), but in the corporate market. Remember that many companies are customers of Google Apps suite of applications that includes Gmail own more Google Calendar, Google Docs and Google Sites, and other office tools.
For example, the prestige blogger Om Malik writes on his blog GigaOm that work with Google Apps is equivalent to “playing with fire.” Again and again, says Malik, Google has proved that its offering of enterprise software is less reliable than other companies, hurting the work processes of your company.
His tantrum is justifiable given that your company is paying customer of Google Apps. For Mailik is a mistake for the city of Los Angeles or even the same U.S. government are relying on on-the-cloud services from Google, as it believes that it is prepared to offer a reliable service … even in the email.
It even has coined a term to refer to these incidents: GFail. Bad for the credibility of Google: losing the trust of its users is the worst that can happen to a technology company